How do I find out my interest rate?
Your interest rate is shown on your statements, which are available to view and download in the Vanquis app.
Which cards can I transfer a balance from to Vanquis?
You can only request a balance transfer from a credit card displaying the VISA or Mastercard logo …
My payment plan has finished. Can I use my card again?
This will depend on the type of payment plan you had in place. Please call …
Now I am using the new app, can I delete the old one?
Now you’re registered for the new app, you’ll lose access to the old app. So yes, you can delete the old app from your device. But don’t worry, the new app has everything you’re used to using in the old app, plus plenty of new features. Here’s what you can expect from the new app……
Section 75 – do you know your rights when you pay with a credit card?
If something goes wrong with your purchase, you might be able to get some or all your money back if …
How do I find out about credit card fees and charges?
Fees and charges are shown in the ‘useful information’ section on your statements, which are available …
Verifying with your card number and PIN
If you’re having trouble completing the verification steps to get set up with our app, you can verify yourself using your card number and PIN instead. Be assured, after you enter these details, they don’t get stored and aren’t visible to anyone at Vanquis. Where can I find my card number? Your card number is…
What are the minimum and maximum amounts for a balance transfer?
The minimum amount is £100. The maximum amount will be a percentage of your credit limit …
What can I do to protect my credit card from fraud?
Feel confident and secure with info on keeping your information safe and learning about the different types of fraud …
What happens if I go over my credit limit or miss a payment?
f you go over your limit or miss a payment, you may be charged an ….