Can you tell me more about Promise to Pay?
If you’ve gone over your credit limit or have missed one payment, you can make a commitment to …
What is Pay by Bank?
Pay by Bank, a fast, simple and secure way to pay your card from your bank account …
Can my additional cardholder use the new app?
Sorry, additional cardholders can’t manage their credit card using the new app at the moment.
What is persistent debt?
If you’ve paid more in interest, fees and charges than you have towards the amount you’ve borrowed over an 18-month period …
What should I do if my card is in the Google Wallet and I get a new phone or device?
If you’re selling your old device or passing it on to another person, don’t forget to remove your card from the Google Wallet.
Can I withdraw cash using my card?
You can withdraw cash using your Vanquis Credit Card, but it can be expensive. Using a debit card is usually a cheaper option …
What is Take Five?
Take Five is a national awareness campaign that offers straightforward and impartial advice to help …
Can I use the new app on a second device?
Yes, you can download the app and register it to multiple devices.
How do I accept a credit limit increase in the new app?
Credit limit increase offers will be sent through the Vanquis app, email or SMS. You can then accept or decline, your offer will…
How can you support me if I have accessibility needs?
We understand our customers have different needs, which is why we’re committed to providing services that are accessible to all …