How do I use the new app to identify myself if I call Vanquis?

If you do need to speak to us, nothing changes for now. But in future, we’re going to use our new app to identify you when you call.

This means you’ll no longer need a separate password, making it quicker and easier to deal with our Customer Team over the phone.

We’ll let you know when we make this change.

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Head to the App Store or Google Play, download the app on your new phone and follow the registration process ...
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