I tried to add my card to Google Wallet. Why didn’t it register?
There could be a few reasons, let’s try and help you …
I tried to add my card to Apple Wallet. Why didn’t it register?
When adding your card, make sure that …
How can I check if my card is in the digital wallet?
The easiest way to check is through the Vanquis app …
How do I block Google Pay if my device is lost or stolen or someone has accessed it?
If your phone is lost or stolen, you can find, lock, or erase it with Find My Device. If your device cannot be found …
Would you ever call me to set up a digital wallet over the phone?
Vanquis would not make a cold call to you asking you to set up a digital wallet or ever ask for a one-time passcode (OTP) over the phone.
Can I use Google Pay abroad?
Yes you can, just look out for the contactless or Google Pay logos.
Remember, when paying on your Vanquis Credit Card using …
Can I use Apple Pay abroad?
Yes you can, just look out for the contactless or Apple Pay logos. Remember, when paying …
What should I do if my card is in the Google Wallet and I get a new phone or device?
If you’re selling your old device or passing it on to another person, don’t forget to remove your card from the Google Wallet.
What happens to my Vanquis card in Apple Pay if I get a new phone/device?
If you get a replacement iPhone or other Apple device you will need to set up your Vanquis card again …
What do I do if I lose my iPhone and my Vanquis Credit Card is registered to the Apple Wallet?
You can search for your phone via Find My. If you still can’t find your device, you can …