In some circumstances, in order to open your account, we will need some further information to confirm your address. If we have asked you to provide this information a list of acceptable documents is shown below.
Please send us one of the documents listed below, ensuring that the documents are addressed to you and any other applicant individually showing surname(s), initial(s) and full address(es) (including the postcode) and match the address(es) given in your application.
- Original of Bank/Building Society statement – Must be less than 3 months old (excluding statements printed from the internet)
- Original of Council tax bill – Must relate to the current year
- Original of HM Revenue & Customs correspondence – Must be less than 12 months old
- Original of water utility statement – Must be less than 12 months old and not an internet bill
- Original of recent utility bill/statement – Must be less than 3 months old (excluding mobile phone and bills printed from the internet)
- Original of Pension statement – Must be less than 12 months old
- Original of benefits notification letter from a Service of the Department for Work & Pensions – Must be less than 3 months old
- Original of Solicitor’s Conveyancing letter on headed paper – Must confirm a house purchase within the last 3 months
- Certified copy of current UK photo-card driving licence (Full or Provisional)
- Certified copy of current Full UK Paper driving licence
- Certified copy of current residency permit issued by the Home Office
- Certified copy of current Local Authority rent card, rent book or tenancy
- Original of Power of Attorney document or Court of Protection Order – Stamped by a Court
- Original of TV licence – Must be less than 3 months old
- Original of Household or contents insurance policy – Must be less than 12 months old
- Original of Mortgage statement – Must be less than 12 months old
- Original of Student Loan statement – Must be less than 6 months old
- Original of written reference from a serving Commanding Officer of the Armed Forces – Must be less than 3 months old
Unless we’ve indicated you should send us originals, to avoid the risk of loss of any original documents in the postal system, we would recommend that you send us certified photocopies of documents as opposed to originals. Any original documents you send will be returned to you.