How do I report fraud?
If your Vanquis card has been affected, please contact us immediately.
I’d like to report an issue with a transaction. Can you help?
Need to report a transaction issue? Learn how to resolve it or raise a dispute in the app.
What is a romance scam?
This is where criminals create fake profiles on social media or dating sites and use them to try and build a personal (friendly or romantic) relationship with you …
What is a social engineering scam?
This is where a criminal persuades you to give them your personal or financial details by pretending to be …
What is an investment scam?
This is when a criminal persuades you to make an investment for something that’s worthless or doesn’t exist. Here’s a list …
What is an impersonation scam?
A criminal convinces you to provide personal or financial details by claiming to be a person or organisation you trust …
What is Take Five?
Take Five is a national awareness campaign that offers straightforward and impartial advice to help …
What is a parcel delivery scam?
This is when a criminal contacts you to say they’ve tried to deliver a parcel but no one was in. They’ll …
What is Mitek and is it secure?
When you apply for one of our products or request a change to an existing product, we must confirm your identity. We’re not always …
What is a purchase scam?
Criminals persuade consumers to pay for goods and services that don’t exist. These are often …