Home breadcrumb separator Help Centre breadcrumb separator Credit cards help breadcrumb separator Card issues breadcrumb separator My card is damaged. How do I get a new one?
Login
Home breadcrumb separator Help Centre breadcrumb separator Credit cards help breadcrumb separator Card issues breadcrumb separator My card is damaged. How do I get a new one?

My card is damaged. How do I get a new one?

You can report your card as damaged straight away in the app:

  • Tap ‘Manage card’ on the home screen
  • Tap ‘Report lost/stolen or damaged’ and follow the on-screen instructions to report the card damaged

Manage card screen in the app showing the option to report a damaged card

Jump to the Manage card screen.